Experience
Credibility
Customer Service
Our Exclusive Warranty
Those are the very things that you should be thinking about when deciding where to send your camcorder in for repair. Lets take them one by one, shall we?
Experience: I've personally been doing this day in and day out, year after year for well over 35 years. That's on the bench, as a Bench Electronics Technician. I've been doing this since most of you were in diapers! I've done it all, from tube televisions, the first VCR's, the first CCD cameras, the first CD Player, the first HD televisions, and the first digital video camcorders, all the way up to today - still going strong!
Credibility: Check us out at the Better Business Bureau, and see if we have any complaints, or ANY cases. Notice that you can have cases - pending, closed, etc. We don't have a single one.
We've been in business at this location since 1999. You can find us in the yellow pages and online by just typing into google: "AV Repair, Florida"
We've also dozens of Testimonials from real, satisfied clients that have used our services over the years. These Testimonials can actually be verified - we use the clients real name, and the City and State they live in - with their permission, of course!
**A word about so-called 'BBB Accredited'. We use to be 'Accredited'. But the BBB wanted $600 every year! When I said no, they said they would delete my account and all my ratings! This is nothing more than 'pay for play'. There's been a scandal for this very thing which took place not long ago in Southern California. Do a search for it and you'll find it. Accreditation means nothing, nada, zip, zilch! When you check out any business, read the complaints and the cases - this is how you tell what kind of business you're dealing with. You can also do a search on business online and find if there are any complaints about their service. Yelp is one such place - but there are many more.
Customer Service: A quick look at our Testimonials will quickly let you know that we know how to take care of our clients! We are here for you. We'll do what it takes to earn and keep your business. If you're not happy with the services we perform, we'll simply give you your money back in full. In all these years, we've only done this only once or twice - and it was our choice, not a demand from a customer...
Our Warranty: It's the absolute best in the business! We guarantee our work for Six (6) Months - both parts and labor. Certain Camcorder Models may qualify for our exclusive, and unheard of, TWO (2) YEAR Guarantee on the work that we perform. All recommended repairs must be performed for this warranty to kick in, and some exclusions apply - simply inquire.
Why go anywhere else? It is a good question...
